HORIZON CARE

Exceptional
Private Domiciliary Care
in Croydon

HORIZON CARE

Exceptional Private Domiciliary Care in Croydon

Horizon Care & Welfare Association is a trusted provider of high-quality domiciliary (home) care. We support older adults, vulnerable individuals, and those with additional needs to live safely, independently, and comfortably in their own homes.

We proudly deliver our services across the Croydon and Bromley boroughs, ensuring individuals and families in both areas receive reliable, compassionate, and culturally aware home care. With strong community roots and a deep understanding of diverse cultural and religious needs, we provide care built on dignity, respect, and genuine compassion.

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Independent living, expertly supported.

Expert Domiciliary Care Services

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Personal Care Support
- Support with washing, dressing, grooming
- Medication prompts, administration and assistance
- Mobility support and fall prevention
Daily Living Assistance
- Support with washing, dressing, grooming
- Medication prompts, administration and assistance
- Mobility support and fall prevention
Companionship & Social Support
- Friendly conversation
- Encouragement to stay active and engaged
- Reducing loneliness and isolation
Specialist Care
- Dementia/Alzheimer’s aware support
- Long-term condition care
- Live-in care
- End of life care & Respite care

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How We Work

Our Care Approach

We take a collaborative, transparent approach to care. From the first contact to ongoing reviews, we work closely with families and social services to understand needs, build trust, and deliver high-quality support.

Our Process:

01. Initial Consultation

02. Needs Assessment

03. Personalised Care Plan

04. Matching You with the Right Carer

05. Ongoing Reviews & Adjustments

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Why Families Choose Us

The Horizon Difference

Compassionate staff

trained, and focused on safety and dignity

Personalised care

plans tailored to each individual

Reliable support

from a consistent trusted local provider

Culturally aware care

respecting language, culture, religion, beliefs and tradition

Clear communication

with families and professionals

Our Mission & Vision

Our Purpose

Mission Statement

Our mission is to provide compassionate, person-centred domiciliary care that empowers individuals to live safely, confidently, and independently at home.

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Our Purpose

Vision Statement

We envision a community where every person – regardless of age, background, culture, religion and beliefs or ability – can thrive independently with access to high-quality, culturally informed home care.

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Happy Clients

Our Testimonials

I would like to thank you so very much for all the help you have provided over the past months for which we are very grateful. We have met so many lovely people and in particular thanks to our regulars, Sarah and Marianne. Thank you
Jane
Bromley
The team and all carer’s I am truly blessed to have you. I have had excellent care and support. In over 8 years of care agency’s this is the best care agency I have ever had. There was support and reassurance during my assessment this summer of the highest standard. I am so thankful to fay the care-coordinator who has and is exceptional person so lovely too. Nioma has been a rock too and is a great support and person. Thank you all so much at horizon.
Karen
Croydon
I would like to express mine and my colleagues extreme thanks to two of your employees. Obviously due to confidentiality I cannot elaborate however, staff members from Horizon care Wello and Maryan were a real credit. They are both compassionate, kind, empathic and without question went above and beyond their duties. My colleague and I would like to pass on our sincere thanks to these two wonderful ladies.”
Suzie
London Ambulance Service
On behalf of myself and my family, I would like to pass on my thanks to the Horizon team, past and present, who have worked hard to keep Mary comfortable and living the life she chose in her own home. Without you, this would not have been possible, and I am the first to acknowledge that at times she was not the easiest of clients. We have worked well together and shared for the joys and the pain of keeping her ticking over – I am proud that we largely managed to grant her wish to remain living at home until the last few weeks of her life.”
Martin Care
Croydon
Dear Horizon Care Team, we want to thank you for the responsive home care you provided to our Mum over the past year. When Mum was no longer mobile and was not able to care for herself, we very much appreciated the support we could rely on from the Horizon team. Maryam and her colleagues cheerfully assisted us in ensuring that we supported Mum with a positive attitude.
Annette & Karen
Bromley
According to our most recent CQC inspection, users felt safe and respected under our care.”
CQC

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From the first contact to ongoing reviews, we work closely with families to understand needs, build trust, and deliver high-quality support.

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Exceptional Private Domiciliary Care in Croydon

Exceptional Private Domiciliary Care in Croydon

Personal Care Support

Daily Living Assistance

Companionship & Social Support

Specialist Care

Our Care Approach

The Horizon Difference

Compassionate staff

Personalised care

Reliable support

Culturally aware care

Clear communication

Our Mission & Vision

Mission Statement

Vision Statement

Our Testimonials

Book a Free Consultation

Exceptional
Private Domiciliary Care
in Croydon